Privacy policy

Last updated: 25 July 2026

Digicamstore ("Digicamstore", "we", "us", or "our") is a brand and online store. This Privacy Policy describes how personal information is collected, used, and disclosed when you visit or make a purchase from digicamstore.in or otherwise interact with our website, content, tools, products, and services (collectively, the "Services").

Digicamstore is powered by Shopify, which enables us to provide the Services to you. If there is a conflict between this Privacy Policy and any other policy or terms, this Privacy Policy shall govern with respect to the collection, processing, and disclosure of personal information.

By accessing or using the Services, you confirm that you have read and understood this Privacy Policy.

Personal Information We Collect

"Personal information" means information that identifies, relates to, describes, or can reasonably be linked to an identifiable individual. It does not include anonymised or de-identified data.

Depending on how you interact with the Services, we may collect the following categories of personal information:

Contact information: Name, billing address, shipping address, email address, and phone number
Payment information: Payment card details, transaction data, payment confirmations, and related financial information (processed securely by Shopify and authorised payment gateways)
Account information: Username, password, preferences, and account settings
Transaction information: Products viewed, added to cart or wishlist, purchased, returned, exchanged, or cancelled
Communications: Information you provide when contacting customer support or communicating with us
Device and technical information: IP address, browser type, device identifiers, operating system, and cookie data
Usage information: How you interact with and navigate the Services

Sources of Personal Information

We may collect personal information from:

You directly, when you place an order, create an account, or contact us
Automatically, through cookies, pixels, and similar technologies when you use the Services
Shopify and service providers, who process information on our behalf
Third parties or partners, where permitted by law

How We Use Personal Information

We use personal information collected through the Services for the following purposes:

To provide and operate the Services, including order fulfilment, payments, shipping, returns, and account management
To personalise and improve the Services, including product recommendations and site optimisation
For marketing and promotional communications, subject to your preferences
To maintain security and prevent fraud, unauthorised access, and misuse
To communicate with you, including customer support and service-related messages
To comply with legal obligations and enforce our terms and policies

Consent and Withdrawal of Consent

Where we rely on your consent to process personal information, that consent is sought in clear and plain language, for specific purposes, and through an affirmative action on your part.

You may withdraw your consent at any time. Withdrawing consent is as straightforward as giving it — you can do so by contacting us using the details below, or by adjusting your account and communication preferences. Withdrawal does not affect any processing carried out before the withdrawal, and some information may be retained where we are required or permitted to do so by law. Please note that withdrawing consent for essential processing may affect our ability to provide certain Services, such as fulfilling an order.

Disclosure of Personal Information

We may disclose personal information in the following circumstances:

With Shopify, payment processors, logistics partners, analytics providers, and other service providers who support the Services
With marketing and advertising partners, including for targeted advertising, where permitted by law
When you direct or consent to such disclosure
Within Digicamstore, including for internal business operations
For legal, regulatory, or compliance purposes, including responding to lawful requests
In connection with a business transaction, such as a merger, restructuring, or sale of assets

Relationship With Shopify

The Services are hosted on Shopify, which collects and processes personal information to provide and improve its platform. Information submitted through Digicamstore may be transferred to and processed by Shopify and its affiliates, including in countries outside your jurisdiction.

Shopify may also use personal information to provide enhanced business features across merchants. In such cases, Shopify acts as an independent data controller.

For more information, please review the Shopify Consumer Privacy Policy at:

https://privacy.shopify.com

Cookies and Similar Technologies

We and our service providers use cookies, pixels, and similar technologies to operate the Services, remember your preferences, analyse usage, and support marketing. Some cookies are necessary for the Services to function, while others are optional. You can manage or disable non-essential cookies through your browser settings or, where offered, through cookie preferences on our website. Disabling certain cookies may affect how the Services work.

Third-Party Links

The Services may include links to third-party websites or platforms. Digicamstore is not responsible for the privacy practices, security, or content of such third parties. We encourage you to review their privacy policies before providing personal information.

Children's Information

The Services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from children (individuals under the age of 18) without verifiable consent from a parent or lawful guardian. We do not knowingly carry out tracking, behavioural monitoring, or targeted advertising directed at children.

If you are a parent or guardian and believe that a child has provided personal information to us without your consent, please contact us so we can take appropriate action, including deleting the information.

Data Security and Retention

We take reasonable steps to protect personal information using appropriate technical and organisational measures, which may include encryption, access controls, and monitoring. However, no method of transmission over the internet or electronic storage is completely secure.

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Once personal information is no longer required for these purposes, we take steps to delete or anonymise it.

Data Breaches

In the event of a personal data breach affecting your information, we will take steps to assess and address it and, where required by applicable law, notify affected individuals and the relevant authority, including the Data Protection Board of India, within the applicable timelines.

Your Rights

Depending on applicable law, including India's Digital Personal Data Protection Act, 2023, you may have the right to:

Access your personal information
Request correction or deletion of personal information
Request a copy or transfer of your personal information
Opt out of marketing communications
Withdraw your consent to processing, as described above
Nominate another individual to exercise your rights on your behalf in the event of your death or incapacity
Raise a grievance about how your personal information is handled (see "Grievance Redressal" below)

Requests may be made by contacting us using the details below. We may verify your identity before responding.

Grievance Redressal

If you have any questions, concerns, or complaints about how your personal information is handled, you can contact our grievance point of contact:

Grievance Officer, Digicamstore Email: contact@digicamstore.in

We will acknowledge and respond to your request within a reasonable timeframe and in accordance with applicable law. If you are located in India and are not satisfied with our response, you may escalate your complaint to the Data Protection Board of India.

International Transfers

Your personal information may be transferred, stored, and processed outside India, including in jurisdictions that may not provide the same level of data protection. Where required, we rely on lawful transfer mechanisms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.

Contact Information

For questions about this Privacy Policy or our data practices, or to exercise your rights, please contact:

Digicamstore

Email: contact@digicamstore.in

Address: M-103, Greater Kailash-1, New Delhi, Delhi 110048, India